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FAQs

2017-08-06

Aks:Why I can't login?                            

Dear customer:                

After a period of preparation, our website has a facelift, and the revamped website is more convenient to order, and can be accessed by smart terminals, mobile phones, iPad, or computers。 

Since the two systems different, all members of the before data is invalid, just need to re register to use, thank you for your support!

 

Aks: Where can i track my parcel? 

USA tracking line:  https://www.usps.com

USA tracking line:  https://www.canadapost.ca/trackweb/en#/home

UK tracking line:    http://www.royalmail.com/track-trace
AU tracking line:    
https://auspost.com.au/mypost/track/#/search

All Others :             https://www.hongkongpost.hk/en/mail_tracking/index.html 

 

Aks: Why Checkout Error on STEP 2 / 3

When you checkout on CHECKOUTSTEP 2 / 3, can not pass the STEP 3/3, it must be your SHIPPING DETAILS and BILLING ADDRESS not the same,

Please change your shipping address , or back to the STEP 1/3paid with thePaypal Express, We ship your Paypal address only